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Policy Center
All our policies in one place
We write our policies in plain language because you should know your rights and obligations before you pay — not after a dispute.
Essential
Terms & Conditions
The rules that govern our work: services, payment, responsibilities, IP and disputes.
EssentialPrivacy Policy
What data we collect, why, who sees it, and how to request a copy or deletion.
EssentialRefund & Cancellation
Refund scenarios, amounts, timing and how the money comes back to you.
EssentialDelivery & Revisions
Timelines per service, handover format, revision rounds and acceptance.
EssentialCookie Policy
The cookies we use and how to control or refuse them.
How we work
- Clarity before payment: scope, price, timeline and revisions are written before you transfer any amount.
- No hidden fees: any extra cost is agreed in writing before work starts.
- Your right to complain: a clear process with published response times, and Egyptian consumer law overrides any clause.
- Your data is safe: we never sell it and never store card details.
Need clarity?
Our team replies within one business day
Questions about any policy, or need a PDF copy? Email us.
Entity details
| Trading name | Bruksil Egypt |
|---|---|
| Business | Video production, design and marketing automation studio |
| Location | Cairo, Egypt |
| Official email | info@bruksilegypt.com |
| Website | bruksilegypt.com |
