Privacy Policy

1 Who is responsible for your data

The data controller is Bruksil Egypt, a production, design and automation studio based in Cairo, Egypt.

• Email: info@bruksilegypt.com
• Website: bruksilegypt.com
• Data protection contact: write to the email above with the subject “Data Protection” and your request will be routed to the responsible person.

This policy is drafted in line with Egyptian Personal Data Protection Law No. 151 of 2020 and its executive regulations, as well as internationally recognised privacy principles.

2 Scope

This policy applies to data you provide to us, or that we collect about you, through:

• Our website, including the shop and contact pages.
• Checkout, payment and order fulfilment.
• Our communications by email, WhatsApp or social media.
• Our advertising campaigns and landing pages.

It does not cover third-party sites or services we link to (such as the payment gateway or ad platforms), which have their own policies.

3 What we collect

4 How we collect it

• Directly: when you fill a form, place an order, email us or message us on WhatsApp.
• Automatically: through cookies, Google Analytics 4 and marketing pixels.
• From the payment gateway: we receive only the transaction status and reference — not full card data.
• From third parties: aggregate campaign source data from Meta, Google and TikTok.

5 Why we process it (legal basis)

If you decline marketing cookies, the site still works — you will simply see less personalised ads.

6 Sharing with third parties

We do not sell or rent your data. We share it only with providers required to run the service:

Any processor acting for us is bound by confidentiality and data protection obligations and may not use your data for its own purposes.

7 International transfers

Some providers (hosting, analytics, advertising) may store data outside Egypt. Where that happens, we ensure an appropriate level of protection and that the transfer complies with applicable law, using contractual and technical safeguards.

8 Retention

After that, we delete the data or anonymise it so it can no longer be linked to you.

9 Your rights

• Knowledge: know what data we hold and how we process it.
• Access: request a copy of your data.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request deletion, subject to legal retention duties.
• Restriction and objection: limit or object to certain processing.
• Withdraw consent: at any time, without affecting prior processing.
• No automated decisions: request human review of any automated decision affecting you.
• Complaint: lodge a complaint with the competent data protection authority.

To exercise any right, email info@bruksilegypt.com with the subject “Data Rights Request”. We respond free of charge within 30 days, and may ask for ID verification.

10 Security

• SSL encryption across the site.
• No card data stored on our servers — processing is handled by a PCI-DSS compliant gateway.
• Access limited to team members who need it.
• Regular backups and monitoring of login attempts.
• Review of provider security obligations.

If a breach affects your data, we will notify you and the competent authority within the legally required timelines.

11 Cookies

We use cookies to run the site, measure performance and improve advertising. Full details are in our Cookie Policy.

12 Children

Our services are intended for adults (18+). We do not knowingly collect data from minors. If we discover such data, we delete it immediately.

13 Updates and complaints

We may update this policy from time to time. Material changes will be announced on the site or by email before they take effect, and the “last updated” date will change.

If you object to any processing, contact us first at info@bruksilegypt.com. If unresolved, you may complain to the competent Personal Data Protection Center or seek a judicial remedy under Egyptian law.